Denitech, A Xerox Company is a wholly owned subsidiary of Xerox Corporation, a $22 billion Fortune 500 company. Xerox is the world's leading enterprise for business process and document management, deploying state-of-the-art technology and solutions. Xerox provides Denitech the strength and resources of a global operation while maintaining a local presence. With a "Think Globally, Act Locally" mindset, we are able to offer top quality solutions through personalized service to our customers in the Dallas/Fort Worth Metroplex.
Denitech is a team oriented company full of ambitious, go getter individuals with a work hard, play hard mentality. We offer training and world class support to set you up for success. We are looking for dynamic engaging professionals with high customer service aptitude and get it done attitude. If you're looking to join a team or start a career, then this is the place for you!
As an Inside Sales Paper Supplies Specialist, you are responsible for sourcing new sales opportunities through outbound cold calls and emails, and receiving and processing customer requests for paper.
Must be able to proactively make outbound cold calls via telephone.
Ability to work in a fast-paced environment.
Strong written and verbal communication skills
Attention to details and highly organized
Strong communication skills, including listening and questioning
Critical thinking skills to assist in problem solving
Able to handle more than one responsibility at a time
Must possess independent work skills and able to work under deadlines
Experience in a call center a plus.
Must be customer service oriented.
Presents self in a professional and business manner to customers.
Strong Teamwork and customer service skills.
Must have strong ethics and work as an effective, collaborative team member.
Critical thinking skills to assist in problem solving.
Independent work skills and able to work under deadlines.
High school diploma or general education degree (GED); and six months to 1 year related experience and/or training; or equivalent combination of education and experience. One or more years of Customer Service related experience is required, specifically with outbound call experience.