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Printer/Copier In-House Service Technician - Rhode Island - Providence, RI

Quick Facts
Company Name:Connecticut Business Systems
Location:Providence, RI
Employment Type:Full Time
Category:149 - Printer Service Technician
Pay:Base + Bonus Based on Performance - Hourly
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Do you have you have experience repairing and servicing printers from companies like Xerox, Hewlett Packard (HP), Lexmark, and/or others? 

Do you take pride in having superior customer service skills?

Are you looking to join a company that is not only growing and dynamic, but a leader in the industry?

If you answered yes to the questions above, we encourage you to keep reading to see if our opportunity and culture are right for you!  

CBS, LLC, a Xerox Company is looking for an experienced Printer/ Copier IN-HOUSE Service Technician to join our Providence team!  

As a Printer/ Copier In-House Service Technician, you will be servicing a full range of printing devices from Xerox, HP, Lexmark, and more for one of our clients in the Providence area. In this role, you're the first line of defense against issues that slow or stop the pace of business for our customer.

To keep our customers' businesses running efficiently, our Technicians:

  • Complete diagnostics, installations, troubleshooting and maintenance of hardware, networking, & software solutions while managing & building excellent professional client relationships.
  • Are rewarded with unlimited bonus potential for taking accountability and pride in achieving and exceeding productivity goals:
    • Number of service calls per day
    • Controlling inventory costs
    • Efficiency of your calls and repairs
  • Constantly developing their professional, mechanical, technical, network, and equipment skills on the job and in the class room.

We'd love to hear from you if...

  • You have worked in the printer or copier industry...
  • You have experience fixing electronics and are results driven...
  • You're customer focused & comfortable interacting with multiple businesses and clients daily...

Our Must Haves Are:

  • 1+ years of experience working with customers repairing and maintaining equipment such as; printers, office equipment, electronics, and/or machinery
  • High School Degree
  • A clean driving record and a love for driving
  • A passion for learning
  • Technical Certification

Upon joining our service team, you will be enrolled in a comprehensive new hire training program. Our top notch training team is passionate about helping to develop the appropriate technical & customer service skills necessary for this role. We also offer continuing education to focus on your success in the career of servicing hardware, networking and business technology. Our managers will meet with you regularly to discuss your successes and opportunities for growth and development. We take great pride in the fact that we at CBS value our people, diversity, partnership, open communication, teamwork, personal development, high ethical standards, and concern and respect for others. Our employees work together with commitment and dedication to provide superior solutions, products, and customer service.

No calls / no recruiters 

Keywords: copier tech, technician, printers, imaging, field engineer, field service technician, repair technician, business solutions, business systems, workflow, copier technician, printer technician, office systems, desktop, Hewlett Packard, HP, Lexmark, Xerox

CBS is an Equal Opportunity/ AA Employer M/F/D/V, and maintains a drug-free workplace.