"A GREAT PLACE TO WORK AND A GREAT PLACE TO BE A CUSTOMER"
This is a message from our CEO, Gordy Opitz, and a Motto that we live by every day, here at ComDoc.
Do you have a passion for technology?
Do you enjoy troubleshooting and providing technical support to customers?
Are you known for your professionalism, pleasant demeanor, and customer service?
If so, ComDoc may have an exciting CAREER for you!
The individual works on the Customer Care Center Help Desk according to duties listed below. They provide superior customer service and support, using telephone, e-mail, and web-based remote access communication. They will support devices in an environment that is primarily Xerox multi-function and various desktop printers. Additionally, they will work closely with branch sales, service and support partners to satisfy customer issues.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
Customer Care Center Help Desk
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION / EXPERIENCE
Associate's degree (A. A.) in electronics, computer science or computer networking, or equivalent from two-year college or technical school; or six months to one-year related experience and/or training; or equivalent combination of education and experience.
To perform this job successfully, an individual should have working knowledge of and the ability to learn the following:
Familiarity with the following is beneficial but not required:
CERTIFICATES, LICENSES, REGISTRATIONS
A+ or Net+ beneficial but not required.
BENEFITS AND PERKS:
Apply now for an exciting and rewarding career opportunity with ComDoc Inc.! We value each and every employee for sharing our values that contribute to our mission of providing unparalleled customer experiences through the power of people, technology, and innovation!
Here are a few things to keep in mind when applying for a position with ComDoc: