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Contract Administrator - Duluth, GA

Quick Facts
Company Name:GDP Technologies
Location:Duluth, GA
Employment Type:Full Time
Category:200 - Administration
Pay:Hourly
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Description

GDP is seeking a talented, unique and motivated individual who is looking for a great opportunity to work and grow with a reputable corporation; GDP Technologies, a Xerox Company based in Duluth, GA.

GDP is owned by Global Imaging Systems, a wholly-owned subsidiary of Xerox Corporation.  Global companies offer thousands of middle-market customers a one-stop solution for office technology needs in 32 states and the District of Columbia.  The company provides a broad line of office technology solutions including the sale and service of copiers and other automated office equipment, network integration services, and electronic presentation systems. 

Summary

Provide clerical assistance and data entry in all aspects of operation. Brainstorm weekly with co-workers and department supervisor for continual process improvement customer complaints & provide customer satisfaction. Enhance and improve current processes for improved workflow. You're also responsible for processing and billing in a timely, efficient and accurate manner.

DUTIES

Service contract billing

Invoice proofing

Invoice correction

Contract cancellation

New MPS contract setup

Customer support

Sales Team Support

Other duties as necessary

QUALIFICATIONS

High school diploma or GED required

Prefer at least 1 year customer service industry experience

Experience working with Windows-based operating systems plus strong knowledge of MS Word, Excel and Outlook

Ability to work under stress; prioritize and perform a variety of concurrent tasks with minimal direction

Excellent verbal and written communication skills

Must be very organized, accurate and detail oriented

Ability to handle high phone call volume

Upbeat and positive personality

Punctual & Reliable

Self-motivated

Professional Appearance

BENEFITS

Opportunity for advancement

Competitive salary; negotiable based on experience

Health/dental/vision and supplemental insurance

401K with company match.