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Field Service Technician - San Jose, CA

Quick Facts
Company Name:Zoom Imaging Solutions, Inc.
Location:San Jose, CA
Employment Type:Full Time
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Zoom Imaging Solutions, a Xerox Company, is currently looking for a Field Service Technician to join our San Jose Area Service Team.  We are the elite sales and service provider of digital document imaging solutions for Northern and Central California. We're a locally run company trusted by the region's businesses since 1987 and now have the backing of a Fortune 200 company, Xerox.

To be the right candidate for this role you must...

  • Have a High School Diploma 
  • Have at least 1 year of continued education or experience in mechanical or technical work

We would love to hear from you if...

  • As a kid, you liked to take things apart, just to see how they worked.
  • You have a knack for fixing electronics.
  • You enjoy helping and interacting new people and solving problems.

What will a Day-In-The-Life of a Service Tech look like?

As a Field Service Technician, you are the first line of defense against issues that slow or stop the pace of business for our clients.  In this role you will complete diagnostics, installations, troubleshooting and maintenance of hardware, networking & software solutions.  THIS JOB IS HANDS-ON REPAIR AND SERVICE OF COPIERS.  THIS IS NOT AN IT JOB.  You will do all of this while managing and building excellent professional client relationships.  You'll also be responsible, and rewarded for, achieving expected productivity levels (service calls per day, first call efficiency, etc.)  Development of your mechanical, technical and network management skills, will be constant and we will see to it that you are equally challenged and rewarded for your growing skills.

When you join the Zoom team, you become a key member of the team and will go through regular training so that you are at the top of the industry.  We will utilize our acclaimed Computer Based Training (CBT) Program, as well as regular certification classes to maximize your knowledge and skill level. 

Zoom Imaging Solutions is an equal opportunity employer.