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Field Service Technician - Mobile, AL

Quick Facts
Company Name:Berney Office Solutions
Location:Mobile, AL
Employment Type:Full Time
Category:152 - Service Technician
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Berney Office Solutions, a Xerox Company, has an opening for a full-time Field Service Technician in Mobile, Alabama.  This individual will provide hands-on servicing of copy machines and office equipment at various customer sites throughout the region.  A company car is included with this role.

Our number one priority is to provide total customer satisfaction in a timely and efficient manner.  We place a strong emphasis on developing our employees' skillsets through ongoing training and providing them with an exceptional work environment.

Your responsibilities:

  • Restore office equipment to proper working order through timely response and effective repair.
  • Use our customer service training to ensure high levels of customer satisfaction, as you'll engage with customers at their locations on a daily basis.
  • Communicate and interact with customers, sales, management, and administration in a way that is courteous, positive, and professional.
  • Provide accurate call close information, parts usage reporting, and track and maintain accurate assigned inventory.
  • Perform other duties that support Berney Office Solutions and our service organization.

Your qualifications:

  • IT, computer, mechanical OR electrical repair experience preferred. 
  • An understanding of basic computer networking is highly desired. 
  • Commitment to providing outstanding customer service required. 
  • Must be a highly motivated self-starter with dependable transportation and a good driving record. 
  • Must maintain car insurance with company acceptable limits and a valid driver's license.
  • Ability to lift 50 pounds, and pull, lift, reach and transport equipment parts and boxes is required.

Why Choose Berney/Xerox?

  • Long-term careers matter to us, so we seek to promote from within our company whenever new openings arise.
  • We have the backing and resources of a Fortune 500 Company, yet the flexibility of a local business.
  • Our resources are local to Mobile, including warehouse and parts, and our customer care department is located in Alabama.
  • We give you the resources you need to succeed, including company car, laptop, cell phone, etc.
  • We offer a generous PTO and holiday schedule.
  • We have medical/dental/vision insurance, along with 401K and a terrific match!

Submit your application today and let's get the conversation started!