ARE YOU SEEKING AN OPPORTUNITY WITH A SUCCESSFUL LOCAL BUSINESS?
ComDoc, a Xerox company is seeking a Customer Service Dispatcher.
SUMMARY: Triages customer issues. Receives, records, and distributes work orders to service technicians or other internal functions if unable to resolve. Provides unsurpassed customer service and support to external and internal customers by performing the following duties.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
Customer Service Duties
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION / EXPERIENCE
Associate's degree (A. A.) in electronics, computer science or computer networking, or equivalent from two-year college or technical school; or six months to one year related experience and/or training; or equivalent combination of education and experience
To perform this job successfully, an individual should have working knowledge of the following Microsoft applications: