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Inside Supply Sales Representative - Commack, NY

Quick Facts
Company Name:Carr Business Systems
Location:Commack, NY
Employment Type:Full Time
Pay:Base + Commission
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Description

Provide outstanding customer service at all times to our customers. Increase revenue though frequent and repeated customer contact. Generate new business, increase orders and add new products to orders, as well as expand our customer base.

 

Typical Duties and Responsibilities:

  • Consistently meet revenue and gross profit quotas.
  • Up sell or cross sell items on incoming orders from base of existing customers
  • Place 30+ outbound sales calls to Carr customers per day.
  • Submit price quotes to customers or prospects.
  • Maintain a database of assigned accounts.
  • Enter and update customer contact notes and maintain a calendar for future contacts
  • Regularly generate promotions to increase business.
  • Verify inventory and pricing as needed to fill orders
  • Enter supply orders in the database
  • Use proper billing codes and follow proper billing procedures and guidelines.
  • Process supply returns on a timely basis
  • Answer and resolve customer inquiries, such as tracking shipments, inquiries into backorders, or general shipment questions.
  • Consistently maintain a cheerful, positive personality, even when faced with challenging situations
  • Knowledge and skill maintenance - Research new products as they are introduced
  • Learn and practice proper sales techniques and constantly strive to improve them.
  • Adhere to company policies and procedures.
  • Perform other duties as assigned.

 

Knowledge and Skills:

  • Sales ability is required in order to close business on a regular basis
  • Some analytical ability is required in order to gather and interpret data in situations where the problems are somewhat complex
  • An individual must be able to multitask, and work well under pressure when dealing with multiple daily deadlines
  • Representative must be able to speak in a professional, pleasant manner to all customers and coworkers promoting a positive atmosphere
  • A basic working knowledge of MS Office, the Internet and other programs as required

 

 

Experience Requirements:

  • 6+ months of general office experience is required
  • 6+ months of sales or customer service experience is required