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Contracts Administrator - Commack, NY

Quick Facts
Company Name:Carr Business Systems
Location:Commack, NY
Employment Type:Full Time
Category:234-Contracts Administrator
Pay:Hourly
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Description

Ensure the accuracy of all Maintenance Agreement contracts including set up, changes and billing supporting all CARR customers

Typical Duties and Responsibilities:

  • Perform contract set up functions for all types of orders
  • Process daily billing queue for assigned billing group
    • Resolve billing errors on the error report
    • Review invoices generated for accuracy
  • Create equipment records for customer-owned devices under print contract by location and serial number
  • Process additions and removals of printers from print contracts
  • Internal and external customer service by handling incoming phone calls/e-mails regarding maintenance agreements
    • Inventory listing of devices under contract
    • Prepare excel spreadsheets with invoice detail for customers
    • Meter corrections
  • Process cancellation of contracts
  • Perform other duties as assigned

 

Knowledge and Skills:

  • Strong analytical ability is required in order to gather and interpret data.  Attention to detail is critical.
  • Excellent computer skills are required in order to generate reports for data analysis.  Must have a minimum intermediate level knowledge of Excel.
  • Ability to multitask and work in a fast paced environment.

 

Experience Requirements:

  • Minimum of 5 years' experience in an administrative environment preferably in the office equipment industry
  • Previous experience with an integrated business management software system is highly desired

 

Education Requirements:

  • Work requires college level knowledge of business and core subjects in order to express complex thoughts clearly in writing, perform calculations, keep complex records, and/or deal effectively with other people