Stewart Business Systems is a subsidiary of Xerox. We are the elite sales and service provider of digital document imaging solutions for the entire state of New Jersey and eastern Pennsylvania. We're a locally run company trusted by the region's businesses since 1959 and now have the backing of a Fortune 500 company, Xerox. We're headquartered in Burlington, New Jersey and have offices in Princeton, Clifton, Brick, NJ; as well as Philadelphia and Willow Grove, PA. We offer extensive product and service training, strong benefits, competitive compensation, and a positive working environment.
We are seeking skilled printer repair technicians. A+ Certification is a plus.
Maintain and repair printers at customer locations
Troubleshoot/diagnose printer problems in a connected environment
Interact with external customers for the purpose of determining service needs on equipment and ensuring overall customer satisfaction with the service performed
Install all manufacturer mandated equipment modifications and updates on assigned equipment
Process required paperwork associated with service of equipment
Maintain and manage own parts inventory
Perform other related duties as required
High School diploma required
Minimum of 1 year in a service role repairing printers. A+ Certification is a plus. HP printer experience is a huge plus.
Technical knowledge typically gained through completion of technical school and related experience
Connectivity experience a plus
Ability to read and comprehend written technical information in the form of technical manuals, parts books, and relevant publications
Interpersonal skills and professional verbal communication skills
A relatively high level of analytical ability to identify solutions to human, technical, or administrative problems
Valid driver's license, insurable driving record, and own vehicle
Strong organizational skills
Physical Demands/Working Conditions:
Ability to work under stress/pressure to meet deadlines and financial objectives
Ability to move frequently walk, stoop, bend, squat, and kneel
Ability to lift tool cases and assorted service-related tool weighing 25 to 50 pounds
Ability to travel to customer sites, offsite meetings, company-related functions, etc., on short notice