Shop Technician - Grand Rapids, MI

Quick Facts
Company Name:Michigan Office Solutions
Location:Grand Rapids, MI
Employment Type:Full Time
Category:152 - ServiceTech
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Description

Xerox (NYSE: XRX) makes every day work better. We are a workplace technology company, building and integrating software and hardware for enterprises large and small. As customers seek to manage information across digital and physical platforms, Xerox delivers a seamless, secure and sustainable experience. Whether inventing the copier, the ethernet, the laser printer or more, Xerox has long defined the modern work experience. Learn more at www.xerox.com and explore our commitment to diversity and inclusion.

The Shop Technician will acquire proficiency in digital equipment repair, maintenance and preparation for installation through factory training, self-study programs and on-the-job training.

SPECIFIC RESPONSIBILITIES:

  • Performs effective and efficient equipment set-up, repair or maintenance to ensure high levels of customer satisfaction and product performance.
  • Responsible for continued development of service technician skills through formal training, self-study and on-the-job training.
  • Demonstrate willingness and capacity to be trained on most digital office equipment that is in or added to the company line.
  • Encourages and builds positive relationships and communicates effectively with all co-workers and outside customers and vendors
  • Routinely demonstrates and creates a helpful and positive work culture
  • Conducts self at all times as the public image of the company in accordance with MOS's Code of Conduct
  • Other duties may be assigned to meet business needs.

REQUIRED SKILLS:

  • High school diploma or GED is required, 2 year technical degree preferred
  • Basic mechanical and electrical aptitude
  • Basic networking knowledge
  • Strong verbal and written communication skills
  • A positive and supportive attitude towards customers, both internal and external
  • Ability to meet deadlines in a face-paced work environment; prioritize and perform a variety of concurrent tasks with minimal direction

Xerox is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity or expression, sex, marital status, sexual orientation, physical or mental disability, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law. People with disabilities who need a reasonable accommodation to apply or compete for employment with Xerox may request such accommodation(s) by sending an e-mail to XeroxStaffingAdminCenter@xerox.com. Be sure to include your name, the job you are interested in, and the accommodation you are seeking.



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