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Field Service Technician - Champaign, IL

Quick Facts
Company Name:RK Dixon
Location:Champaign, IL
Employment Type:Full Time
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Hey Service Technicians, how proud are you when:

  • People come to you for help with repairs because they know you are good at what you do.
  • You're working on a problem and you find a long-term solution.
  • You have a variety of work each day.
  • You have career stability with a company that appreciates you.

We're RK Dixon.  We help companies save money and time by improving how they print, scan, and manage files. RK Dixon has experienced successful growth by providing clients with technology solutions, exceptional value and the highest level of support in the Davenport, Rockford, Champaign, Springfield, Peoria, and Bloomington area. While technology has gone through dramatic changes over the year, our values have remained the same: to exceed customer expectations by seeing their business through their eyes. We have 35 years of proven success and we're still going strong!


Here's what our most successful Service Techs do:

  • Use their exceptional people skills to build relationships and rapport with customers. Our best techs can build trust with customers so they are put at ease during times of crisis.
  • Consistently use key knowledge of computers. High performers in our service department have extensive knowledge of computers and are willing to learn what they don't know.
  • Live and breathe attention to detail and thoroughness. Service MVP's look at the fine details of each call to find a customer's problem and fix it as quickly and efficiently as possible the first time around.


We believe in rewarding hard work, and we offer:

  • The opportunity to earn monthly bonuses based on good performance
  • A culture of professional development, where we continually invest in you. Our service training sets you up for success from the beginning and gives you the knowledge necessary to be confident out in the field. 
  • And of course, full medical/dental/vision, 401(k) with a generous match, paid time off & holidays, plus so much more.


Want to chat about the next step in your sales career?  Click apply, and if your resume proves that you have the ability to hit the ground running, plus you have success achieving a quota in our industry or similar, we'll be in touch to get the conversation started.