Print Shop Support: - Boise, ID

Quick Facts
Company Name:The Northwest Group
Location:Boise, ID
Employment Type:Full Time
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Xerox (NYSE: XRX) makes every day work better.We are a workplace technology company, building and integrating software and hardware for enterprises large and small. As customers seek to manage information across digital and physical platforms, Xerox delivers a seamless, secure and sustainable experience. Whether inventing the copier, the ethernet, the laser printer or more, Xerox has long defined the modern work experience. Learn more at and explore our commitment to diversity and inclusion.


This position will be responsible for -one or more of the following areas: producing and finishing large, high quality copy and print orders for our client.


  • Maintains daily meterand service logs
  • Calculates charges forjobs performed and maintains some billing logs
  • Maintains records formanagement reports and inventories of supplies needed
  • Maintains accurate,complete, and up to date site procedure guides, forms and logs, and othersite branding as directed by Site Manager or Supervisor
  • Collects data for thecompletion of the monthly management report as directed by the SiteManager or Site Supervisor.
  • Orders paper, toner and other supplies as directed by Site Manager or Supervisor.
  • Follows production workflow to produce high volumes of work, usinghigh end digital printer/copier equipment.
  • Uses shrink-wrap machine, paper cutter, hole driller, binderyequipment, jogger, tape machine, stackers, electric stapler and scales incompletion of various jobs contracted.
  • Uses all copier equipment, calculator, fax machine, and PC.
  • Delivers completed jobs to pre-determinedcustomer locations within the site
  • Effectively prepares and troubleshoots various file formats and changes to PDF print-ready status.
  • Ensures convenience copiers are workingproperly
  • Checking for quality via daily inspections.
  • Clears paper jams and informs technicians ofspecific problems.
  • Answers customer questions regarding status orfeasibility of job requests.
  • Distributes office supplies, fax transmissionsand mail to company personnel and/or designated drop-off points as required.
  • Assists in the coordinating of workassignments to meet specific deadlines and service deliverables.
  • In the absence of onsite personnel, coveragewould be required to assist in the successful completion of the task.
  • May require periodic overtime on nights andweekends.
  • Other duties asassigned


  • Attention to detail,good organizational skills, able to manage multiple priorities
  • Experience usingtechnology to open a disk, CD, ZIP and print a document in the formatassigned.
  • Ability to read andinterpret instructions, identify problems/missing information and addressthem proactively.
  • Able to work in a fastpaced environment
  • Work independentlywhen needed
  • Work efficiently with other associates
  • Able to read a rulerdown to 1/16th of an inch


  • Valid driver's licenseand minimum levels of auto insurance coverage

Computer Skills

Basic Microsoft Office suites navigation skills, Acrobat, Adobe, Publisher

Education and/or Experience

  • The ideal candidatewill have basic Microsoft Office skills
  • 1-2 years of relatedwork experience, and a High School Diploma or GED
  • Exceptional customer service skills area must
  • Related copy/mail/clerical experienceis preferred

Language Skills

English (reading, writing, and verbal)

Mathematical Skills

Basic math skills


The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee uses his/her hands to finger, handle or feel objects, tools or controls; reach with hands and arms; stoop, kneel, or crouch; talk or hear. The employee uses computer and telephone equipment. The employee also regularly lifts and carry, push and pull 25-50 pounds. Must be able to stand long periods of time, and bend and lift routinely.


The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. There is exposure to print center finishing equipment. Works with digital cutter, shrink wrapper and drill press experience preferred. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee rarely is exposed to fumes or airborne particles, toxic or caustic chemicals. The noise level in the work environment is usually low to moderate.

Xerox is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, sex, marital status, sexual orientation, physical or mental disability, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law. Learn more at and explore our commitment to diversity and inclusion! People with disabilities who need a reasonable accommodation to apply or compete for employment with Xerox may request such accommodation(s) by sending an e-mail to Be sure to include your name, the job you are interested in, and the accommodation you are seeking. 2020 Xerox Corporation. All rights reserved. Xerox and Xerox and Design are trademarks of Xerox Corporation in the United States and/or other countries.

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