Solutions Architect - Denver, CO

Quick Facts
Company Name:Lewan Technology
Location:Denver, CO
Employment Type:Full Time
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The Solutions Architect (SA) is responsible for the design and validation of single or multi-vendor Information Technology (IT) solutions that include all aspects of the data center, as well as provide guidance on best practices for implementation of the solution. The SA will provide technical consulting support to clients and sales partners for IT systems/infrastructure design, product recommendations, and solution proposals. The position will also work closely with the ESI sales team, promoting and supporting IT sales efforts and assisting with revenue achievement.

Position Responsibilities:

  • Assist with developing and executing a business strategy focused on small to medium businesses to Fortune 1000 enterprise accounts.
  • Expand customer base, using IT solutions that provide ongoing value to new and existing customers.
  • Participate in customer-facing meetings to determine business and technical requirements necessary to develop various technology solutions.
  • Assist with developing an overall sales strategy to include presentations, sales materials, value proposition, key messages, etc.
  • Proactively engage prospects to understand their needs/expectations and to define solutions that best align ESI service offerings with the client's business requirements.
  • Effectively manage sales information using electronic tools and programs including Customer Relations Management (CRM) systems, quoting tools, etc.
  • Develop solutions that define customer expectations as well as the product and services requirements that are necessary to achieve client objectives.
  • Review and guide project documentation including, statements of work, implementation plans, deployment plans, project test plans.
  • Maintain knowledge of complex industry trends, current networking issues and technologies, and update management on risk and threat that could impact company business.
  • Work collaboratively with all internal resources to become the subject matter expert to ensure the highest levels of customer satisfaction are delivered and maintained.
  • Function as a team member.
  • Maintain multiple advanced manufacturer specific advanced certifications. i.e.:ACMP, CCNP, CCIE, etc

Required Education, Skills & Experience:

  • Bachelor's degree or equivalent relevant work experience.
  • 4+ years of designing and implementing complex IT solutions
  • Proven design, planning and implementation experience within the data center
  • Demonstrated experience with being a subject matter expert (SME) for a particular technology
  • Experience with any of HPE, Cisco, and DellEMC, (Other vendors a plus)
  • Some experience with disaster recovery and business continuity solutions: backup/recovery, mirroring, etc.
  • Demonstrated experience migrating an on-premise to on-premise environments or on-premise to any cloud environment
  • Basic networking features & constraints including VPN, Direct Connect, Subnetting, Routing, etc.
  • True passion for delivering solutions and solving challenges for clients.
  • Demonstrated experience in translating business objectives to technology solutions
  • Strong understanding of business drivers.
  • Effective presentation 0073kills.
  • Ability to set goals and work independently.
  • The ability for some travel.
  • Ability to work professionally with all levels in the organization.

Preferred Education, Skills & Experience:

  • 7+ years of experience with technical infrastructure design methodologies and enterprise architectures.
  • Strong experience with IT systems and/or infrastructure
  • Strong experience with disaster recovery solutions: backup/recovery, mirroring, active/standby, and active/active
  • Some Cloud computing and cloud architecture experience preferred- SaaS, LaaS, PaaS, Private, Public
  • Basic knowledge of container orchestration technologies (Docker, Kubernetes, etc.) a plus
  • Basic knowledge of data center facilities: power/cooling/cabling.
  • Prior experience working for a system integrator or consulting organization preferred, but not required
  • Prior Vendor/Partner relationship management.
  • Understanding of sales process/customer-facing activities.
  • Strong leadership, communication (oral/written) and organizational skills.
  • Conceptual and analytical thinker ability to extract, analyze and document complex business and technical requirements/strategies from customers and IT team members.
  • Available to travel.

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