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Copier Technician - Fairfield, CA

Quick Facts
Company Name:Zoom Imaging Solutions, Inc.
Location:Fairfield, CA
Employment Type:Full Time
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Description

Zoom Imaging Solutions, a Xerox Company, is currently looking for a Field Service Technician to service customers in Solano and Sonoma Counties.  We are a sales and service dealership for Xerox and Toshiba products including copiers, printers, scanners, and wide-format machines.  Our headquarters is in Roseville, but we have offices throughout Northern and Central CA. 

The job is based in the Roseville office, but the territory will be in Solano and Sonoma Counties and travel to Roseville will only be required for training.

Key Responsibilities:

  • Interact with Service Dispatchers to obtain correct information about the customer and their concerns
  • Diagnose customer equipment issues on-site and via phone
  • Service and repair equipment on-site at customer locations
  • Participate in product training and stay current on the latest technological development for our products
  • Communicate professionally and effectively with customers - be a relationship builder!

Job Requirements:

  • Computer literacy
  • Valid drivers license and excellent driving record
  • Must be detail oriented and have a knack for fixing electronics equipment
  • Must understand the importance of customer care
  • Self-motivated and maintain a high standard for your work
  • Prior experience is helpful

When you join the Zoom team, you become a key member of the team and will go through regular training so that you are at the top of the industry.  You'll also be responsible, and rewarded for, achieving expected productivity levels - service calls per day, first call efficiency, etc.

Zoom Imaging Solutions is an equal opportunity employer.