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Field Customer Associate - Phoenix, AZ

Quick Facts
Company Name:Arizona Office Technologies
Location:Phoenix, AZ
Employment Type:Full Time
Category:188 - FM Operator
Pay:$11.04 - Hourly
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AOT is one of the nation's largest and most respected technology consulting firms specializing in workflow optimization. We provide the broadest portfolio of technology and services for any size company.  As a wholly owned subsidiary of Xerox Corporation, we extend our reach globally with more than 57,000 employees. We align ourselves with best-in-class product and service manufacturers including Xerox, Toshiba, HP, Nuance and others.

We are looking for a Customer Associate to work at one of our customer locations as a Title officer assistant in the underwriting department. this is a full-time position Monday - Friday working either 8am-5pm or 7am-4pm.  Responsibilities include but are not limited to:

  • Review and respond to escrow request for updates on committments.
  • Run general index searches to search additional parties in the transaction.
  • Review ID statements and eliminate liens or add liens if they cannot be eliminated.
  • Review Trust Documents.
  • Verify release documents.
  • Developing and maintaining the highest level of  customer care. Demonstrates friendliness and flexibility in accomodating customer requests.
  • Learn and adhere to AOT policy and procedures including safety procedures.
  • Take direction for Lead Site Associate or Area Manager.
  • Maintain all logs and reporting documentation as required.
  • Other duties as assigned.


  • Microsoft Office efficient.
  • 1 year clerical experience.
  • High School diploma or equivelant.
  • Must be able to communicate effectively, verbally and written.
  • able to perform multiple tasks efficiently and effectively.
  • Able to work in a team and indiviual enviornment.

AOT-Xerox is an EOE M/F/D/V