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Field Service Technician - Auburn, AL

Quick Facts
Company Name:Berney Office Solutions
Location:Auburn, AL
Employment Type:Full Time
Category:152 - Service Technician
Pay:Hourly
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Description

Berney Office Solutions, a Xerox Company, seeks to hire a Field Service Technician to support our team in Auburn, Alabama. Our number one priority is to provide total customer satisfaction, which we accomplish by developing the skills of our employees through extensive training and mentoring.  Incredible product training and a company car are provided.  Candidates in Tallassee, Alex City, Opelika, or Auburn are ideal for this assignment.

DUTIES:

  • Repair office equipment using selective customer training to ensure high levels of customer satisfaction.
  • Respond to customers in a timely manner and be willing to "go the extra mile" to get the job done.
  • Communicate and interact with customers, sales reps, management, and administration in a way that is courteous, positive, and professional.
  • Provide accurate call close information, parts usage reporting, and track and maintain accurate assigned inventory.
  • Perform other duties that support Berney Office Solutions and our service organization.

QUALIFICATIONS:

  • Must have computer, mechanical, and/or electrical familiarity.  
  • Must be familiar with basic computer networking concepts.
  • Commitment to providing outstanding customer service.  
  • Highly-motivated self starter.
  • Must have dependable transportation and a valid driver's license with good driving record.  
  • Must maintain car insurance with company acceptable limits.  
  • Ability to lift 50 pounds, pull, lift, reach and transport equipment parts and boxes.
  • Both experienced and entry-level candidates encouraged to apply.

E/O/E