| Job Description: Equipment Biller Reports To: Billing/Leasing Manager PURPOSE Responsible for billing all commercial maintenance paperwork in a timely & accurate manner, ensuring meters are obtained & billing is correct, handle customer questions, research accounts, work as a liaison for the end user & the leasing company as needed & responsible for maintaining a good & productive relationship with our customers, leasing companies & other employees. ESSENTIAL RESPONSIBILITIES ADMINISTRATIVE •· Documenting paperwork received from all branches (8 total) •· Verify all paperwork for accuracy •· All files are prepped •· Communicate with Sales reps/sales managers, and branch administrators ensuring all necessary paperwork has been turned in or follow up on missing paperwork •· Generate cost sheets for multiple machines •· Check commission sheets for all charges, cost of equipment, maintenance, buyouts, payoffs and ensure math is correct •· Ensuring final commission sheets are sent to HR, Payroll, sales reps, and sales managers •· Bill back ordered items, once back order has been filled ensure billing is correct •· Bill equipment through OMD •· Lease returns, trade ins, pickups, must be completed in a timely manner •· Process paperwork to stop cycle billing, pay off any outstanding payoffs •· Work on spreadsheet advising others of status of deals, and any unbilled deals •· Work with all departments to ensure accuracy of deals, equipment is delivered, and follow up •· Bill Rentals •· Problem resolution is key to this role •· Relieve the receptionist on designated day •· Adhere to all company policies and procedures. •· •· It is expected that you are in full compliance with the company's business ethics code. •· Assists sales representatives as needed with information regarding commercial accounts. INTERNAL / EXTERNAL COOPERATION •· Display professional and personal concern for the needs, feelings and capabilities of others. •· Develop rapport and effective interaction with all company employees. •· Has high personal ethical standards and communicates those standards to all other company employees. •· Responsible for continuing self-development education. •· Works to support other departments in attaining their goals. MVP EMPLOYEE BEHAVIORS HEADSET•· Criticizes privately / compliments publicly. •· Exhibits appropriate degree of humility. •· Supports teamwork by helping others. ADAPTABILITY•· Actively seeks better ways. •· Learns quickly. •· Supports others in their attempts to deal with change. SELF SUFFICIENCY•· Attempts to solve problems before seeking help. •· Proactively grows skills and knowledge. •· Displays initiative. JOB EFFECTIVENESS•· Develops network of resources. •· Avoids procrastination. •· Attentive to details / highly organized. Highly developed job related skills | 
