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Desktop Service Technician
Closing Date: Aug. 21, 2010
| Employer: | Electronic Systems |
| Job Location: |
Virginia Beach - Virginia Beach City County |
| Employment Type: | Full Time |
| Salary Range: | $12.00-$15.00 |
| Benefits: | Please refer to www.esi.net for a complete listing |
Description: | | Opportunity to work for Virginia’s largest technology based company. ESI has immediate need for a Desktop Service Technician. This person will be responsible for analyzing and resolving desktop, portable, printer, peripheral, hardware and software problems including desktop network connectivity issues utilizing available resources. In addition is required to identify, rectify and communicate effectively any issues the customer may have regardless of technical nature as it relates to customer satisfaction.
Knowledge
- Computers, Multiple Operating Systems ( Win NT, Win 2ooo, Windows Vista, Windows XP, Windows 7, Hardware Diagnostic Utilities)
- Setup and driver installation of Print devices (i.e. dot matrix, Inkjet, LaserJets),
- Peripherals (including but not limited to video cards, network interface cards, SCSI adapters, storage devices, memory, etc.)
- OEM Warranty Procedures-all manufacturers serviced by ESI
- Appropriate OEM Resources (i.e. manuals, resource CD’s, Internet, etc.)
Technical Skills
- Install all type of peripherals and verify functionality.
- Resolve hardware conflicts.
- Troubleshoot and resolve PC problems.
- Perform other duties as assigned by supervisor.
- High School Diploma or GED
- At least 1 year of experience with computer hardware, configuration, software and operating system knowledge
- A+ Certification, Network +, Original Equipment Manufacturers Certification, Compaq ACT/ASP
Requirements
- Possess and maintain valid drivers’ license
- Provide certificate of insurance with adequate liability coverage and include statement from insurance company of their knowledge that you use your vehicle for work
- Ability to lift 50 lbs.
- Periodically be on call 24 hours a day
ESI is an Equal Opportunity/AA Employer, and maintains a drug-free workplace.
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