Berney Office Solutions currently has a career opportunity in our Service Department in the Auburn Alabama location for a Field Service Technician. Our number one priority is to provide total customer satisfaction, which we accomplish by being committed to the skill development of our employees through extensive ongoing training programs and an exceptional work environment. DUTIES: Maximize equipment through timely response and effective and efficient repair with selective customer training to ensure high levels of customer satisfaction. Communicate and interact with customers, sales, management, and administration in a way that is courteous, positive, and professional. Provide accurate call close information, parts usage reporting, and track and maintain accurate assigned inventory. Perform other duties that support Berney Office Solutions and our service organization. QUALIFICATIONS: Must have computer, mechanical, and or electrical experience. Must be familiar with basic computer network concepts. Proir Xerox, Sharp, Wide Format, or Color experience preferred. Commitment to providing outstanding customer service. Highly motivated self starter. Must have dependable transportation. Must have valid drivers license with good driving record. Must maintain car insurance with company acceptable limits. Ability to lift 50 pounds, pull, lift, reach and transport equipment parts and boxes. Both experienced and enrty level candidates encouraged to apply. |
