Description: |
| SUMMARY: Compiles data, prepares invoices, and bills all aspects of equipment contracts except for non-rental equipment and supplies by performing the following duties. Provides customer service. |
Duties: |
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
• Processes and bills base & meter contracts.
• Processes and bills time & material contracts.
• Sets up and maintains detail of contracts.
• Sells contracts.
• Conducts audit and review of all paperwork included in a sale.
• Responds to customer phone calls questioning contract or invoices (internal and external customers).
• Enters rental orders for equipment into computer system.
• Reviews contract information not supported by computer system.
• Enters meter reads into computer system.
• Credits invoices generated in the Contract Billing Department.
• Audits accounting functions stored in Contract Billing.
• Reviews auditing reports.
• Prepares and prints invoices.
• Processes journal entries.
• Posts transactions.
• Processes lease terminations and account receivable holds.
• Processes Out of Territory vendor invoices.
SUPERVISORY RESPONSIBILITIES
This job has no supervisory responsibilities.
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Qualifications: |
COMPETENCIES
To perform the job successfully, an individual should demonstrate the following competencies:
Analytical - Synthesizes complex or diverse information; Collects and researches data.
Design - Demonstrates attention to detail.
Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Responds to requests for service and assistance; Meets commitments.
Teamwork - Balances team and individual responsibilities.
Quality Management - Demonstrates accuracy and thoroughness.
Business Acumen - Understands business implications of decisions.
Ethics - Upholds organizational values.
Judgment - Displays willingness to make decisions; Exhibits sound and accurate judgment; Supports and explains reasoning for decisions; Includes appropriate people in decision-making process; Makes timely decisions.
Quality - Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance.
Quantity - Meets productivity standards; Completes work in timely manner; Works quickly.
Adaptability - Adapts to changes in the work environment; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION / EXPERIENCE
High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
LANGUAGE SKILLS
Ability to read, analyze, and interpret common scientific and technical journals, financial reports, and legal documents. Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community. Ability to write speeches and articles for publication that conform to prescribed style and format. Ability to effectively present information to top management, public groups, and/or boards of directors.
MATHEMATICAL SKILLS
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry.
REASONING ABILITY
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
COMPUTER SKILLS
To perform this job successfully, an individual should have knowledge of Spreadsheet software and Windows Operating System.
OTHER SKILLS AND ABILITIES
Ability to use 10-Key.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this Job, the employee is regularly required to sit; use hands to finger, handle, or feel and talk or hear. The employee is occasionally required to walk.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is usually moderate.
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